PRIVACY POLICY
1. OVERVIEW
This Privacy Policy describes how Canada Masq Corporation (“we”, “us”, or “our”), located at 20 East Wilmot, Richmond Hill, ON, L4B 1C8, Canada, collects, uses, and shares information about you when you visit our website or make a purchase from us.
By using our website or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your personal information and your right to privacy.
2. INFORMATION WE COLLECT
We collect information you provide directly to us, including when you:
• Create an account or place an order – name, billing and shipping address, email address, phone number, and payment information.
• Contact us – any information you choose to provide in your message.
• Subscribe to our newsletter – your email address and communication preferences.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is collected through cookies and similar tracking technologies.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
• Process and fulfill your orders, including sending order confirmations and shipping notifications.
• Communicate with you about your account, purchases, or inquiries.
• Send promotional communications, where you have opted in to receive them.
• Improve and personalize your experience on our website.
• Monitor and analyze usage and trends to improve our website and services.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities.
• Comply with legal obligations.
4. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, provided those parties agree to keep this information confidential. These include:
• Payment processors to securely handle transactions.
• Shipping and logistics providers to fulfill your orders.
• Email and marketing service providers, where you have consented to receive communications.
• Analytics providers that help us understand website usage.
We may also disclose your information where required by law, court order, or governmental authority, or to protect the rights, property, or safety of Canada Masq Corporation, our customers, or others.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies – small text files stored on your device – to enhance your browsing experience, remember your preferences, and gather analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
We may also use third-party analytics services (such as Google Analytics) that use cookies to help us analyze how users interact with our website. These third parties have their own privacy policies governing the use of such information.
6. PAYMENT INFORMATION
All payment transactions on our website are encrypted using industry-standard Secure Socket Layer (SSL) technology. We do not store your full credit card details on our servers. Payment information is processed through PCI-DSS compliant payment processors. Although no method of transmission over the Internet is 100% secure, we take commercially reasonable steps to protect your payment information.
7. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we securely delete or anonymize it.
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information, including:
• Access – the right to request a copy of the personal information we hold about you.
• Correction – the right to request that we correct inaccurate or incomplete information.
• Deletion – the right to request that we delete your personal information, subject to certain exceptions.
• Opt-out – the right to unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. CHILDREN’S PRIVACY
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete such information.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party sites you visit, as their practices may differ from ours.
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically.
12. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Canada Masq Corporation
20 East Wilmot, Richmond Hill, ON, L4B 1C8, Canada
Email: Info@canadamasq.com